This policy explains what information Jenny collects when you shop with us, how we use it, and the choices you have. We keep it short and plain — no fine-print games.
What we collect
- Order details — your name, email, shipping address and phone number, so we can process and deliver your order.
- Payment information — handled by our payment providers (e.g. Wise, Revolut, BTCPay). We never see or store your full card or wallet details.
- Optional marketing opt-in — your email, only if you tick “Email me drops & restocks” at checkout.
- Basic site data — standard cookies and analytics needed for the cart, checkout and a smooth browsing experience.
How we use it
- To process, pack, ship and track your order.
- To provide support and answer your questions.
- To prevent fraud and keep the store secure.
- To send drops & restock emails — only if you opted in, and you can unsubscribe any time.
Who we share it with
Only the partners needed to fulfil your order: payment processors, our fulfilment/shipping partners and carriers. We do not sell your personal information, ever.
How long we keep it
We retain order information for as long as needed to fulfil your order, provide support and meet our record-keeping obligations. Marketing contacts are kept until you unsubscribe.
Your choices
You can ask us to access, correct or delete your personal data, or opt out of marketing, at any time — just reach out and we’ll take care of it.
Contact
Questions about your data or this policy? Message us on WhatsApp and we’ll help.